Statement
Accessibility Statement
Our commitment to an accessible website and service experience for all customers.
1. Our Commitment
Sanctuary Detailing & Cleaning LLC is committed to making our website and our mobile services accessible to everyone, including people with disabilities. We continually work to improve the usability and accessibility of our site following recognized guidelines.
2. Website Accessibility
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA where practical. Our efforts include semantic HTML, descriptive image alt text, sufficient color contrast, keyboard-navigable forms and menus, readable label text, and responsive layouts that work on mobile and desktop. We avoid horizontal scrolling and overlapping elements on standard devices.
3. Booking & Forms
Our booking, quote, and rewards forms are designed with readable labels and usable keyboard navigation. If you have difficulty completing a form online, you may book or request a quote by phone or email and we will assist you directly.
4. Service Accessibility
Our services are performed at your location. If you require accommodations — such as specific access instructions, assistance moving items, or communication preferences — please let us know in advance of your scheduled service and we will do our best to accommodate you.
5. Feedback & Reporting Issues
If you encounter an accessibility barrier on our website or have suggestions to improve access, please contact us. We take accessibility feedback seriously and will work to resolve reported issues promptly.
6. Third-Party Content
Our site embeds third-party forms and scheduling widgets. While we cannot control the accessibility of third-party tools, we choose reputable providers and provide alternative contact methods so no customer is blocked from booking or contacting us.
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